How We Completed an Enterprise-wide Policy Refresh for a Major Multinational Company

Case Study

The organisation faced:

Outdated and inconsistent policies spread across multiple departments.

Heavy reliance on a few subject matter experts with no centralised repository for policy knowledge.

Increasing regulatory pressure and looming compliance deadlines.

A time-consuming manual process that hindered strategic focus.

How Ethika Solved It

01. Technical SME Review

A comprehensive review is conducted by subject matter experts to identify and address any technical vulnerabilities or gaps in the current policies. Policies are categorised, risk-rated, and assigned an initial compliance score to establish a foundation for improvement.

02. Discovery & AI-Driven Analysis

‍Leveraging Ethika's tailored AI tools, we analyse all existing policies to detect gaps, redundancies, and misaligned content. We highlight inconsistencies and missing elements, enabling faster and more accurate policy reviews.

03. Effective Governance Uplift

Policies are enhanced for clarity and usability, written in plain English, and include executive summaries. Applicability and responsibility are clearly defined, ensuring alignment with governance best practices and organisational objectives.

04. Centralised Repository Creation

A digital repository is developed for storing, managing, and updating all policies. This reduces reliance on individual subject matter experts and ensures consistent access to corporate intellectual property.

05. Client Internal Review & Socialization
Updated policies are circulated to relevant stakeholders for review and feedback.

06. Data & Analytics Dashboard

A comprehensive dashboard is provided, giving the client a clear, visual representation of the project. The dashboard includes:

• Compliance rating of each policy categorised as high, medium, or low risk.
• Tools to prioritise workloads and focus on high risk policies first.
• Progress tracking visuals, showing how the project is advancing and where attention is needed.

07. Change Management & Training

Training programs and materials are developed to support change management efforts. This ensures that all staff understand the updated policies and can implement them effectively, with systems in place to maintain ongoing compliance.

The Result

Efficiency Gains

Policy review and updates completed 40% faster, freeing up time for strategic initiatives.

Improved Compliance

All policies aligned with regulatory standards and organisational goals ahead of deadlines.

Centralized Knowledge

Created a centralised policy repository, reducing reliance on individual experts.

Scalability

The organisation now has a robust framework to adapt policies efficiently as regulations evolve.